LEGAL
Privacy Policy
Last Updated: 28 April 2025
Quietcoin ("we", "us", "our") is committed to handling your personal information with care. This Privacy Policy explains what information we collect from visitors to our website and participants in our programmes, how we use it, and the rights you have in relation to it. This policy applies to the Quietcoin website and all services offered by the practice.
If you have questions about this policy, please contact us at [email protected].
1. Who We Are
Quietcoin is an educational workshop practice based at 462 Nimmanhaemin Road, Su Thep, Mueang Chiang Mai, Chiang Mai 50200, Thailand. We offer pension record organisation and personal archive workshops. We are the data controller for any personal information collected through this website and our programmes.
2. Information We Collect
2.1 Information you provide directly
When you use our contact form or register interest in a programme, we collect:
- Your full name
- Your email address
- Your telephone number (optional)
- Any message or question you choose to include
2.2 Information collected automatically
When you visit our website, we may collect technical information including your IP address, browser type, pages visited, and time spent on the site. This is collected through cookies and analytics tools. Please see our Cookie Policy for full details.
2.3 Programme records
During educational sessions, the educator takes notes to support the session summary provided to you. These notes are given to you at the close of the session and are not retained by the practice.
3. How We Use Your Information
We use the personal information you provide to:
- Respond to your enquiry and arrange programme appointments
- Send confirmation and scheduling information related to your programme
- Follow up after a session with any materials agreed during the appointment
- Maintain records of programme attendance for administrative purposes
- Improve our website based on usage analytics
We do not use your information for unsolicited marketing. If we wish to send you information about future programmes, we will ask for your consent separately.
3.1 Legal basis for processing
We process your personal data on the following legal bases: (a) your consent, where you have provided it; (b) the performance of an agreement with you, where processing is necessary to deliver the programme you have requested; (c) our legitimate interests in operating and improving the practice, where these are not overridden by your rights.
4. Data Retention
We retain contact and programme enquiry records for a maximum of 24 months following your last interaction with us. Attendance records are retained for up to 5 years for administrative purposes. You may request deletion of your information at any time by contacting [email protected].
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service providers who assist with website hosting and email delivery, who are bound by data processing agreements
- Analytics providers (such as Google Analytics), in anonymised or pseudonymised form
- Legal or regulatory authorities, where required by applicable law in Thailand
We do not transfer your personal data outside Thailand except where necessary for the provision of website hosting or analytics services, and where appropriate safeguards are in place.
6. Data Protection Measures
We take reasonable technical and organisational measures to protect your personal information. Our website uses HTTPS encryption. Access to personal data held by the practice is restricted to educators and administrative staff who need it to deliver the programmes. In the event of a data breach that is likely to affect your rights, we will notify you and relevant authorities as required under applicable Thai data protection law.
7. Cookies
Our website uses cookies to understand how visitors use the site and to remember your preferences. For full details of which cookies we use and how to manage them, please see our Cookie Policy.
8. Your Rights
Under the Personal Data Protection Act B.E. 2562 (2019) (PDPA) of Thailand, you have the following rights in relation to your personal data:
- Right to access: you may request a copy of the personal data we hold about you
- Right to rectification: you may ask us to correct inaccurate or incomplete information
- Right to erasure: you may ask us to delete your personal data in certain circumstances
- Right to data portability: you may request your data in a commonly used, machine-readable format
- Right to object: you may object to processing based on our legitimate interests
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time
- Right to lodge a complaint: you may contact the Personal Data Protection Committee of Thailand if you believe your rights have not been respected
To exercise any of these rights, please write to [email protected]. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend you review their own privacy policies before providing any personal information.
10. Children's Privacy
Our programmes and website are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18 years of age. If you believe we have collected information from a minor, please contact us immediately at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website or services after a change has been posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Quietcoin
462 Nimmanhaemin Road, Su Thep, Mueang Chiang Mai, Chiang Mai 50200, Thailand
Email: [email protected]
Phone: +66 98 326 7041